Police add texting to crisis negotiation arsenal

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Texting Standoff Negotiations
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Texting Standoff Negotiations
In a May 6, 2014 photo, Sgt. Andres Wells of the Kalamazoo Dept. of Public Safety, who successfully used text messaging to negotiate with a suicidal robbery suspect during a 2011 standoff, stands next to his armored vehicle. With 6 billion text messages exchanged daily in the United States, texting is becoming a more frequent part of police crisis negotiations. (AP Photo/Mark Bugnaski)